Birch Gold Group Customer Reviews

Tanveer K.
My family and I have relied over several years on Birch Gold Group to make investments on precious metals. It has been a pleasure to work with you on the most recent transactions. Thank you for your knowledge, care and gentle direction for our investment. We have moved our 401K from my employers to Birch Gold to precious metals. Knowing our hard earned money and funds can be redirected to precious metals as a physical assets gives my family and I great comfort. I believe in diversification of earned income to be safe. This approach provided us with peace of mind for other hard assets for stability. Our family motto has been investing in real physical assets, when possible. Over the years, working with Birch Gold provided us with the opportunity to ensure better financial diversification. A special thanks to all of you who have stepped in to assist us with fact based investment. The members of the team Birch Gold Group are professional, courteous, solution oriented, and most importantly five star communications and advise. We appreciate you, your team and the organization you represent. Unfortunately, other big brand financial services organizations have fallen short to the rating, compared to Birch Gold Group. Thank you and I look forward to working with you and Birch Gold Group again.

Howard J.
New to investing in metals and months of research, I chose Birch Gold Group. Goldstar team members were extremely knowledgeable. They made the task of rolling an old 401K into a new metals IRA easy. My concerns were answered promptly and all transactions followed up thoroughly by phone calls, emails and text! This was a truly pleasant experience and my fear of not knowing was swept away with data and honest answers. I highly recommend using this team for assistance in building a secure future!

Lisa R.
Thank you Birch Gold Group for helping navigate through my new purchase with such ease, patience, and utmost professionalism. I was amazed with Tracy and how she handled everything with the transfer of my IRA account. You all are incredible to work with.

Brad
Working with Birch Gold was such an easy and pleasant experience, we should’ve called them sooner. They really helped us through each step of the process and did a great job of explaining everything. We plan on doing more business with them in the future.

Linda H.
It was a Pleasure for me to Do A ‘First Time Dan Bongino Referral with You as One of his Long Time Sponsors of his Rumble Podcast.’ I know now, why Your Birch Gold Group, has received the Reviews I’ve heard over the years and Thank Your Team of Incredible Employees for Assisting in the ‘process to Inform, Help with my Questions, and Purchase Details of Gold and Silver, have had to the Starting Transition Steps to Securing what I can only now claim as a Personal Road to which I will continue to ‘travel-on’! Your Follow-Up Team Members have been Superb, Supportive and Personalized this Process to make it easy to Return for Increased Success’s. Much Success to Your Continued Effort’s; I will be Contacting You in the Weeks Ahead!

Wayne G.
We are thrilled to be able to work with Birch Gold and receive such prompt response. We are enjoying the service and the attention to our requests. We thank you for your courtesy and dedication to your customers. May you prosper in your endeavors toward your clients.

David R.
I have been a Birch customer after my retirement in February 2023. I was pleasantly surprised how easy it was to move all my 401(k) pension funds into a Birch IRA. I also received good advice on the percentage spread of gold and silver, Over-the years I have always felt a sense of confidence that my funds were safe and managed professionally. I appreciate having Allen as my “go- to” agent. He has always been responsive and is a good listener. Needless to say, my rate of return during this period has been great!

Steven L.
I had a great experience with the entire team that were in touch with me. Janet, Sheldon and Jeremy were all so kind in working with me and knowledgeable in their areas of expertise. It was a very good working with this Birch Gold team!

Tammy S.
I worked with Peter Reagan on my first purchase in 2022. He was extremely helpful and provided a lot of education. On my most recent purchase, I worked with Grant and Evie. Both of them were professional, helpful and tolerant when I had difficulty with finding information and receipts. Your company was recommended by Lance Wallnau. I’m completely satisfied with your service and product. Thank you.

Marie L.
My experience with Birch Gold was easy. The members of the company were able to answer my questions with knowledge of the precious metals industry. They were able to recommend different options and provided the pros and cons of each. This allowed me to make an informed decision of which options I wanted to go with for my purchase. I would recommend Birch Gold to others that are looking to invest in precious metals.

Mike F.
Birch Gold Group was a pleasure to work with in setting up my gold IRA. The fact that they use a custodian that I’ve already done business with was a solid plus.

Jackie M.
I have only good things to say about Birch gold they have always been willing to help me get what I wanted each time I ordered. Would recommend them to anyone looking to buy precious metals thanks.

Craig W.
As we started looking for a place to transfer my Roth to in order to invest in gold, we (my wife has a financial background and did the research) were referred to Birch Gold Group and as it turns out, we couldn’t be more pleased. The process was quite easy and Birch was prompt in keeping us informed. Once my funds were transferred and we were ready to invest, I was a little nervous, but the knowledge and expertise of the gentleman at Birch that recommended and purchased the kind of gold coins/bar best for us taught us a lot we didn’t know, and I am so grateful to have had the expert guidance in making our purchases. Since then, the updates and communications from both Birch and the custodian of my Roth have been timely, informative, and I am completely comfortable recommending them to anyone out there seeking to invest in gold as we have. You can’t go wrong with Birch Gold Group!

Phil N.
Hi, I have had a pleasant experience working with Birch Gold Group when I bought gold and silver, the secretaries were friendly and helpful with information and the same with my broker, he explained everything well and put me at ease and said if I have any questions to give him a call. I highly recommend Birch Gold Group if you are thinking about buy Gold or other metals.

Ed N.
Working with Birch Gold has been a pleasure, very smooth and simple. Your team is very professional. Initial contact with Brock gave me the information I needed to start my investments with gold and silver. Once I finally made my decision I worked directly with Sam A. He gave me precise information I needed and instructions on how to purchase. Janet S. sent me the necessary forms and instructions and the rest was simple. I received the gold and silver approximately 7 days after the bank wire was completed. I will be purchasing additional precious metals in the near future and on a regular basis. Thank you for your superb service.

Yvonne G.
This was the second purchase I’ve made with Birch Gold, the first one being moving a large amount of my retirement account to gold which I’m so glad I did, because it has grown substantially since I did that. With both purchases the sales team have been very informative and made the transaction smooth and efficient. I’ve been really happy with Birch Gold’s professional service and I will continue to purchase Gold from them from time to time.

Erin S.
My experience with Birch Gold has been TOP notch! From the first conversation, I was made to feel like I’m important and my future is important. I didn’t really know much about gold, silver or precious metals, however your representatives explained things to me in a way I understood and helped me make the best decision to change my traditional IRA into gold, silver and precious metals. I HIGHLY recommend Birch Gold Group to anyone who has any investments!!! Their staff TRULY care’s for you and want to help you. I will only trust my investments with Birch Gold Group!!

Leslie B.
Thank you, Birch Gold, for helping me gain confidence in metal purchasing. At 67 yr old, I have had my share of poor investment decisions. Most nurses need help in this area – that’s Me. After listening to Dan Bongino for abt 2 yrs, and Lance Wallnau, (visits our Bible College), when I was ready to look at gold, I knew where to begin. As I opened the page of Birch Gold info, there was Ben Shapiro! Awesome! More confidence grew in my decision to move forward. From the conversations with Katrina, a seasoned metals rep, I was guided to the products that were suited for why I wanted something other than cash/dollar bills. In case of country emergency, I have a few pieces that can keep a roof over my head. As Lance Wallnau would advise: God gave us wisdom, be alert to the signs. I may buy other metals, as friends have various sources, but to begin with a valuable base with outstanding reputation is what every American should be doing now, if they haven’t already. Birch Gold gives that kind of exceptional value. Thank you, Eric, Eviee, & Katrina for answering my questions and for lending your very valuable time. I appreciate the good solid ground you provided me. The very best to all my brothers & sisters across the globe! God Bless You!

Jacci H.
Birch Gold was a great resource for me. All my questions were answered, everyone was pleasant and easy to work with. I would work with them again without question and advise others of my good experience.

Barbara P.
I was originally hesitating in purchasing gold & silver because I thought the process was going to be arduious and confusing however I only have rave reviews in dealing with your company. Vince who first contacted me and also Sean and the other people in between made my experience very easy and pleasant. They were patient and informative and accommodating because I have never purchased precious metals before. They made my experience a pleasesant one and should I invest more of our assets in precious metals I would definitely do it through Birch Gold again and be happy to refer anyone else that I know that might be considering buying gold & silver. So I give Birch Gold 5 star!!

Lori N.
I spent almost a year deciding on how and where to buy gold and silver. After many referrals and research, I committed to investing in precious metals from Birch Gold Group. Oliver, Sean, Will and Janet thoroughly answered a wide range of questions I had for them. Their knowledge, patience and transparency were extremely helpful for a beginner investing in metals. I couldn’t be more happy with the entire experience! My product arrived much sooner than I anticipated which was very exciting. I look forward to purchasing more from them real soon. I highly recommend their team to anyone. Thank you so much BGG.

Tony P.
For the first time purchase of precious metals, my wife and I were very fortunate to have Katrina K. as our mentor. She is a very friendly person and made the experience fun for us. her knowledge of the metals we were interested in is outstanding. She explained in great detail all the things we needed to know about the grades of each one and how to chose what is best for us. No pressure at all. Everything was done as to give us time to understand and make the right choice. Everyone that we made contact with at Birch Gold during and after the purchase is as the name says “gold”. Linda and I are very pleased.