Birch Gold Group Customer Reviews

Why Birch Gold Group consistently receives good reviews

Birch Gold Group is one of the nation’s largest and most trusted precious metals companies. Based in Burbank, California, right across from Warner Bros. Studios, and founded in 2003, the company helps customers preserve their wealth by adding physical precious metals to their portfolios. We take our time to understand every customer’s unique investment goals, and provide them with the right information for making the best possible investment decision for their future. This includes a massive library of education content on our website, including comparisons of physical versus paper gold, considerations about financial advisors, and investment scams to beware of.

It is the relationships we develop and the trust we create that matter most to our success. We realize that we, and everyone else, are in the people business. This way of thinking has helped us achieve superior customer satisfaction ratings and consistent good reviews.

Named a “Major Gold and Silver Dealer” by Newsmax, consumers have given high ratings to Birch Gold Group on trusted, independent websites.

We actively seek and feature real reviews from customers who have chosen to work with us, since we realize that consumers trust companies that confidently display customer feedback. We like online reviews – whether positive, negative, or raving – because they help us better understand and serve the needs of our customers, measure our success, and improve on our services.

Employees at Birch Gold Group are proud and honored to receive such a high number of positive reviews and high marks from customers who often recommend our precious metals services to friends and family.

Read Birch Gold reviews published to independent, trusted websites

Better Business Bureau (BBB)

bbb reviewsThe Better Business Bureau (BBB) is a nonprofit, self-regulated organization focused on advancing marketplace trust. For over 100 years, since 1912, the BBB has provided services to set standards for ethical business behavior and help customers identify trustworthy businesses. The BBB collects and provides free business reviews to millions of consumers, alerts the public about scams, and reviews advertising practices. In 2013, the BBB received over 123 million consumer requests, making their website one of the top visited in the United States.

Read these Birch Gold Group reviews on BBB:

Gary B.
“Purchasing gold and Silver from the Birch Gold Group was an enjoyable experience. I had a lot of questions and concerns and the team at Birch Gold Group walked me through all the options, answered all my concerns, and ensured I was comfortable making my purchase. They assisted me every step of the process…” Read more

Kathleen M.
“My experience was exceptional. Every question I asked was answered to my satisfaction and with obvious extensive knowledge on the part of those staff members working with me. Everyone at Birch Gold Group is also professional, friendly, and easy to work with on such an important purchase. I did a lot of research and clearly made a great decision in choosing Birch Gold. I will not go anywhere else for precious metals…” Read more

Jack C.
“I recently rolled over an IRA to the Birch Group and purchased gold and silver. I found them to be very professional and efficient. They explained in detail the types of metals that were available and the sources that the metals were available from. They explained the various options available in simple, easy to understand terms for a novice investor in metals. They also handled the rollover process easily, They handled all of the paperwork and communicated with me along the way so that I knew where thing stood, Overall, I would strongly recommend them and plan to use them again in the future…” Read more

Google Reviews


Google was founded by Larry Page and Sergey Brin while they were students at Stanford University, and was officially launched in September 1998. Today, Google accounts for 57.5% of all reviews worldwide and was among the leaders in empowering customers to share their experiences and communicate with businesses. Since launching reviews in its Google Local serviced in 2005, Google has enforced several requirements on these reviews: they’re all completely voluntary. Spam and junk reviews are discarded by rigorous filtering. That’s probably why nearly two-thirds (63.6%) of people check Google reviews before visiting a business.

Below are business reviews of Birch Gold Group on Google:

Nick Partridge
“Amazingly knowledgeable team. They made the process of converting my traditional IRA into a precious metals IRA simple and easy. They were able to answer all of my questions about the process as well as provide answers to questions I didn’t know I needed to hear. Highly recommended…” Read more

Ryan Huft
“Birch Gold Group is a great place to have manage your investments. Samuel and Natalie were very easy going, friendly and knowledgeable. Easy to get ahold of when I have questions. They made the whole process easy and I am very happy with everything. I would recommend Birch Gold Group to anyone looking!…” Read more

Jim Chrena
“My experience with Birch Gold Group was super. Not your typical sales pitch. No pressure. Just information flow.
James was quite informative and very enthusiastic about what he does. He’s a breath of fresh air. He just educated me to the point where I felt comfortable making the decisions.
Team members kept me informed at every turn. My expectations were consistently met or exceeded…” Read more


trustpilot reviews for birch gold groupFounded in Denmark in 2007, is a website that allows consumers to post reviews of their experiences with businesses. Its founder initially created the site to help his parents shop online, but it has since grown into one of the largest review websites on the Internet. As of a few years ago, over 1,000,000 reviews were posted to the site each month.

To view all reviews of Birch Gold on Trustpilot, click here. Or see a limited selection below:



ConsumerAffairs offers expert resources and verified reviews to help consumers make smarter buying decisions. They currently have over 300 accredited brands and more than 700 non-accredited brands on the site with a 3 star rating or higher. ConsumerAffairs offers hundreds of thousands of consumer reviews and intelligent matching tools to pair users with a company that best fits their needs. Their belief is that consumers should be able to make a smart buying decision based on unbiased feedback and research-driven information.

Check out these Birch Gold Group reviews on ConsumerAffairs:

Keith of Globe, AZ
“I would like to take the time to thank Gordon and the team at Birch Gold Group for their excellent customer service. I was a first time precious metal buyer and they made me feel comfortable every step of the way…” Read more

Garrett of Tumwater, WA
“I hesitated to buy metal forever, but even an idiot would realize that fiat currency is essentially worthless. I was provided with purchase options based on availability. My first purchase arrived on time, the second about six weeks early, and I’m confident that the third will arrive as promised…” Read more

Lisa of Anaheim, CA
“I didn’t completely understand how buying gold and silver worked, but Jake was awesome to work with and he made my experience very simple and easy to understand. I would definitely recommend Birch Gold to friends and family, especially with this uncertain time…” Read more


trustlink reviews 5 starsOriginally founded by the Better Business Bureau (BBB) in 2008, TrustLink provides a platform for consumers to write reviews regarding the services of businesses they’ve used. TrustLink uses a fact-checking system to ensure the quality of posted reviews, whether good or bad. Consumer reviews are posted without editing so that consumers can see exactly what other consumers think about reviewed companies. “More importantly,” says the TrustLink website, “no business can pay for a rating or post their own reviews, ensuring that the review system is fair to all. Using these practices, TrustLink has quickly become one of the most trusted sites on the web.”

Here are some Birch Gold Group business reviews on TrustLink:

Extraordinary job
“I could not possibly be happier with my experience working with these people. Going into it I had no idea how much work they do for you, but it was clear by the end. A true partner and full service support. I truly can’t imagine having done this rollover with anyone else…” Read more

Birch Gold excellent
“The concept of precious metals in our IRA appealed to us but we knew nothing about how it would work. It was a completely new world to us. Fortunately we found Birch Gold Group. There team took the time to educate us on everything from A to Z. They were patient. So they earned our business! Adn we can happily report that now that the process is complete, it was seamless. We hope this is helpful for other people when considering a company to work with…” Read more

“The second the markets started to waver in February, I quickly reached out to Birch Gold to get a rollover into gold. It took about a week but from what i understand that’s on the faster side. Fortunatley i was able to move the money in my old IRA into cash for the time being…” Read more

Anybody who has had customer experience with Birch Gold Group or any other business can write a review after they complete the Trustlink registration form.

Birch Gold Group specializes in converting existing IRA’s and eligible 401(k)’s into gold and other physical precious metals. Whether you are looking to purchase gold or silver for physical possession or adding precious metals to your IRA or 401(k), Birch Gold Group is ready to be of service.

To get started, call us at (800) 355-2116 or click here to request your free gold information kit. There is zero obligation to you to request your free kit.